NOW HIRING! CLIENT SUCCESS MANAGER

WE'RE LOOKING FOR TOP TALENT! COME JOIN US! START YOUR CAREER AS A CLIENT SUCCESS MANAGER FOR #1 DIGITAL MARKETING AGENCY IN THE EXCAVATION & SEPTIC INDUSTRY.

Your exciting & rewarding career search is over! Excavation Marketing Pros is a Comprehensive Online Marketing firm situated in Florida, USA, dedicated to aiding local excavation and septic businesses in boosting sales, enhancing customer loyalty, and elevating profitability through more efficient online marketing strategies such as Search Engine Optimization (SEO & PPC), Social Media (Facebook, Twitter, LinkedIn, Google Maps, etc.), and various other digital platforms.

Renowned as one of the Swiftest Growing Online Marketing Agencies catering to the Excavation & Septic sectors, Excavation Marketing Experts values its workforce as its prime asset – comprising skilled innovators, visionaries, and achievers who drive progress in the industry while delivering impeccable service to clients.

Within our organization, you'll encounter a unique culture fostering the brightest talents in the industry to excel and grow professionally. At Excavation Marketing Experts, the journey is as significant as the destination.

Job Overview:

As a client liaison, your primary responsibility entails nurturing relationships with designated clients, ensuring their retention and progression from content to delighted. Our company ethos revolves around the principle of "Allten."

Salary Compensation: Negotiable/Based on your experience.

Paid time off: 5 weeks per year

Key Competencies:

· Exceptional verbal and written communication skills

· Meticulous attention to detail

· Strong interpersonal skills, adept at conducting business discussions via phone and web platforms daily

· Superlative follow-up and execution capabilities

· Proficient project management abilities

· Effective time management and personal responsibility

· Eagerness for continual learning

Communication:

· Proficiency in simplifying intricate concepts

· Exceptional written and verbal communication / American accent

· Competency in conveying traditional and unconventional media principles and practices strategically

· Utilization of applied knowledge and logical processes to resolve issues accurately

Technical Proficiencies:

· Competent in Google Suite, Microsoft Office suite (Word and Excel)

· Experienced in navigating major internet advertising interfaces such as Google and Facebook (Meta)

· Possesses quantitative and analytical skills

· Capable of utilizing return-on-investment (ROI) as a decision-making tool and analyzing performance data for actionable insights

· Familiarity with Project Management Software

Job Duties & Responsibilities:

The ideal candidate must exhibit flexibility and adeptness in multitasking across various responsibilities, including:

· Maintaining client accounts through meticulous campaign review, active management, and consistent customer support

· Analyzing and managing internet marketing campaigns to meet client expectations on diverse performance metrics

· Cultivating rapport and nurturing client relationships through timely communication to enhance account retention

· Providing clients with insights on campaign performance and ROI

Qualifications:

· Bachelor’s Degree in Business, Marketing, Advertising, Public Relations, Journalism, or English (Preferred but not mandatory)

· Minimum of 2 years' experience in Marketing, Advertising, Public Relations, Sales, Customer Service, or related fields

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